Privacy policy

Last updated: June 16, 2026

Revanir (a brand wholly owned and operated by VOORGANIC PRIVATE LIMITED) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Revanir is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details including your name, physical address, billing address, shipping address, phone/WhatsApp number, and email address.

  • Financial information including payment confirmation and other payment details. (Note: All digital payments are processed securely via our trusted payment gateway, Razorpay. We do not directly collect, store, or process your credit card numbers or UPI PINs on our servers).

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, put in your cart, purchase, return, or exchange.

  • Communications with us including the information you include when sending a customer support inquiry via email, social media, or WhatsApp.

  • Device & Usage information including information about your device, browser, IP address, and how you navigate the Services.

Personal Information Sources We may collect personal information from the following sources:

  • Directly from you when you create an account, make a purchase, or communicate with us.

  • Automatically through the Services via your device and through the use of cookies and similar technologies.

  • From our service providers including when we engage them to enable certain technology (such as shipping aggregators or CRM tools).

How We Use Your Personal Information Depending on how you interact with us, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To fulfill your orders, process payments, arrange for shipping, facilitate returns, and manage your account. Crucially, we use your WhatsApp/phone number to authenticate and verify Cash on Delivery (COD) orders prior to dispatch to ensure secure delivery.

  • Marketing and Advertising. To send marketing, advertising, and promotional communications by email, WhatsApp, text message, or postal mail, and to show you online advertisements based on items you previously purchased or viewed.

  • Security and Fraud Prevention. To authenticate your account, provide a secure shopping experience, and detect/investigate possible fraudulent or malicious activity.

  • Communicating with You. To provide you with customer support and deliver transactional updates (like order confirmations and Shiprocket tracking links) via SMS, Email, and WhatsApp.

  • Legal Reasons. To comply with applicable Indian laws or respond to valid legal processes.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to trusted third parties for legitimate purposes:

  • With Hosting Partners, to power our online store.

  • With Logistics Partners to generate shipping labels and physically deliver your garments.

  • With Payment Gateways to process your transactions securely.

  • With Communication & CRM Platforms to manage customer service routing and send automated order updates via WhatsApp.

  • With business and marketing partners to provide marketing services and advertise to you.

  • In connection with a business transaction, to comply with legal obligations, or to protect our rights and the rights of our users.

Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. We retain your personal information as long as necessary to maintain your account, provide you with Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information.

  • Managing Communication Preferences: We may send you promotional emails or WhatsApp messages. You may opt out of receiving these at any time by using the "unsubscribe" option in emails or replying "STOP" on WhatsApp. If you opt out of promotional messages, we may still send you non-promotional transactional messages regarding your active orders.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before we can process your requests.

Grievance Officer & Contact Information In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are provided below. Should you have any questions about our privacy practices, please contact:

Operating Entity: VOORGANIC PRIVATE LIMITED
Grievance Officer: Ankit Jadav 
Email: care@revanir.com 
Phone / WhatsApp: +919723295150 
Registered Address: 32/A Aalekh Tenament, St. Xavier's Road, Chavdapura, Anand - 388001, Gujarat.

(We commit to acknowledging any grievance within 48 hours and resolving it within the legally mandated timeframe).